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Software and Support Engineer

    Atec Group is looking for someone with experience in resolving a variety of information technology (IT) issues.

    • The responsibilities of our Software & Support Engineer include but are not limited to:
    • Comprehensive understanding of how IT works
    • Able to write scripts in PowerShell, Bask or Python
    • End-user support
    • Intermediate systems and network troubleshooting
    • Escalating issues with vendors
    • Installing, Moving, Adding, and Changing computers and other hardware

    We are a growing team, and the person who is perfect for this position is looking for an excellent work-life balance, a competitive wage ($60-$80k), and a variety of IT-related challenges that will provide them with valuable experience and training. You will be an integral part of our company’s growth, and we will be a significant part of yours.

    Software And Support Engineer Compensation:

    $60,000 – $80,000 Starting Salary

    Atec Group offers a competitive compensation package that includes health insurance, dental insurance, and 401(k).

    Required experience for Software And Support Engineer:

    • At least 1-year of experience with writing scripts
    • Desktop operating systems (Microsoft Windows 7 – 10)
    • Familiar with basic Active Directory management (Creating, updating deleting, and managing users and resources in an Active Directory)
    • Professional Services Automation tools like AutoTask or Connectwise
    • RMM Tools such as LogMeIn, Datto or N-Able
    • Basic understanding of network and security fundamentals
    • Working knowledge of collaboration technologies such as Microsoft Exchange
    • Automation and package creation/deployment technologies
    • Installation and configuration of Anti-virus solutions
    • Deployment and configuration of print devices
    • Remote monitoring and troubleshooting tools
    • Consulting guidance and recommendations on topics such as networking, performance tuning, administration, security, and remote monitoring
    • Effectively communicating project status, activities, and findings in oral and written formats
    • Working closely with our sales team and the customer to identify business and technology needs and assist with architecting the solution
    • High attention to detail
    • Verbal and written communication skills
    • Ability to work professionally and efficiently with autonomy
    • Good problem-solving skills
    • Ability to self-manage and properly prioritize tasks
    • Reliable transportation and a New York State Driver’s License
    • Preferred experience (not required):
    • Knowledge of on-prem active directories
    • Ability to upgrade domain controllers
    • Use and troubleshooting of virtualization technologies (VSphere, Horizon View, VMWare Unified Access Gateway)
    • Knowledge of OSI model
    • Familiarity with modern and legacy DNS paradigms
    • Solid understanding of TCP/IP, IPv4, and IPv6

    If interested, please fill out the form.