PROCUREMENT

When you know the exact product you’d like to purchase for your company, placing an order is easy. But what about when you need more information or have special circumstances?

Our product specialists at ATEC Group are here to help you with the procurement process from start to finish. We will assist you in selecting the right product from a sea of choices by:

  • Identifying desired model and part numbers
  • Providing quotes from reputable manufacturers
  • Confirming inventory
  • Placing and tracking orders
  • Confirming expected delivery date and location

ATEC Group is ready to assist with your procurement needs:

  • Our specialists are highly knowledgeable about a wide range of products and have direct relationships with the manufacturers for when you need more specific information.
  • We’re knowledgeable about promotional purchasing programs (NYS Contract, Education and Charity pricing) and the ability to accommodate special situations (like bulk purchases or special order instructions).
  • If for some reason the product needs to be returned, we can also help you with the RMA process.
  • Our ordering support continues far beyond receiving the order. We can provide documentation showing ordering history for a particular time period and the product information (eg: serial numbers, purchase dates and part numbers).

To learn more, reach out to one of our product specialists at 518-452-3700 or fill out our contact form to the right!

Questions? We can help.

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