MANAGED SERVICES

Letting ATEC Group manage your IT infrastructure allows you to manage your business.

Atec Group can either become your IT staff or augment your existing IT team. Whether you are in need of monitoring tools, backup and recovery, or email services, we can tailor each of our managed IT solutions to best fit your company’s specific needs.

ATEC Group Discovery Tool

Our discovery tools allow us to manage day- to-day technical tasks and take some of the load off of your IT team.

  • Giving you peace of mind
  • Less Downtime
  • Fewer disruptions
  • Predictable budgeting

After assessing your environment, here’s how we can help:

  • Support: We provide instant one-on-one support with built-in audit trail and ticketing.
  • Patch Management- We can assist to keep you current.
  • Alerts – SLA’s around critical or basic applications.
  • Audit: Get full visibility of your IT assets and pinpoint areas for action.
  • Report: Show the value of your service through a wide array of easy to read reports.
  • Manage: Automate deployment of software pages and configuration regardless of device location, domain or network.
  • Monitor: Implement system wide monitoring with auto-response, auto resolution, as well as dashboard and email alerts.
  • Remote Control and Takeover: Give your techs remote behind the scenes access to devices to fix problems instantly without disrupting end users.

Our bronze, silver and gold packages can be customized to fit your needs.

Bronze

Default Desktop (OS) Monitoring
Default Server (OS) Monitoring
Windows Workstation Patching
Windows Server Patching

Silver

Default Desktop (OS) Monitoring
Default Server (OS) Monitoring
Windows Workstation Patching
Windows Server Patching
Java
Adobe Reader
Anti-Virus

Gold

Default Desktop (OS) Monitoring
Default Server (OS) Monitoring
Windows Workstation Patching
Windows Server Patching
Java
Adobe Reader
Anti-Virus
a la Carte Options

Fusemail

Is your organization in need to a simple and secure email solution? FuseMail® helps businesses around the world to communicate with confidence every day. We work with Fusemail to provide companies with cloud-based email services including spam and virus filtering, email archiving, email encryption and hosted Exchange.

Atec Group CoLo --Veeam® Availability Suite™

We offer Veeam® Availability Suite™ so that your company is able to recover any IT service, applications, and data within minutes. We’ll help you to utilize all of the capabilities of Veeam’s backup and virtualization technology, so that you’ll be alerted to issues before they affect your business.

We offer a CoLo to either house your own equipment or be setup as a multi-tenant. We offer completely customizable solutions regardless of size. Our cloud services are designed to provide you with a reliable, high-performance platform for all your data and applications.

  • Easy remote access to data and applications
  • Reduced overhead expenses and easy customization
  • Affordable, reliable service with no heavy hardware investments
  • Easily scaled, customizable services tailored to your business

Why choose ATEC Group to assist in managing daily IT tasks?

  • We have over 30 years of experience developing technology solutions for companies in New York State and beyond.
  • Our experienced engineers will work with your existing IT team to maintain a healthy environment, helping your IT team work better and faster for your company’s needs.
  • We only partner with a select number of industry-leading vendors. By partnering with the best, we ensure that we can provide the results that your organization needs.
  • We offer monthly and quarterly reporting so your organization can easily measure the efficiency of our managed service solution.

To learn more, reach out to one of our managed services specialists at 518-452-3700 or fill out our contact form!

Questions? We can help.

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